Surestay Hotel By Best Western San Jose Airport – Hotel near airport in San Jose

My stay at the hotel had its ups and downs. The location was convenient, close to the airport and with ample parking, but the neighborhood seemed a bit questionable. The rooms were spacious but had a strong odor of smoke and could have been cleaner. The service, however, was a major letdown due to a frustrating encounter with the staff member who was unhelpful and even accused me of wrongdoing. The dining options were basic, leading me to opt for meals outside the hotel. Overall, a mixed experience with both positives and negatives.

My stay at this hotel had its ups and downs. The rooms were clean but had a musty smell, and I was surprised to be charged for two rooms. On the bright side, the location was convenient, and the staff impressed me with their service.

I found the hotel to be conveniently located near the airport and commuter train station, making it very convenient for travelers like me. The service at the front desk was okay, but the exterior appearance seemed a bit seedy. The room itself was comfortable, but the presence of ants everywhere was a big downside.

The hotel is conveniently located near the airport and commuter train station, making it a great spot for travelers. The rooms are comfortable and clean, though they could use some updating. The service was accommodating and helpful, but there was a notable incident that affected the experience. The location is good, close to key travel areas, yet a bit tricky to find at first. The breakfast options provided were satisfactory. Overall, a decent stay with some room for improvement.

The hotel is pet-friendly with very welcoming staff, although there was a musty smell when I arrived as if it was not aerated for several days. It's conveniently located right beside the reception, but I was disappointed to be charged for two rooms.

My stay at the hotel was decent overall. The rooms were okay but had a musty smell when I arrived, indicating they might not have been aired out properly. They were fine for the price but looked a bit old. The service was a mixed bag, with some staff being rude, but others were friendly and helpful. The location was convenient, especially if you're attending events at Levi's Stadium. The dining experience left much to be desired with subpar breakfast options. However, the hotel offered some good facilities.

My stay at the hotel was a mix of positives and negatives. The rooms were clean, spacious, and tidy with a view of the pool, though it felt a bit rundown. Unfortunately, the service was terrible, with rude staff and some unwelcoming encounters. The location was fantastic for airport convenience and access to local attractions, but there were cleanliness issues in some areas. The dining experience left much to be desired, with very basic breakfast offerings. Overall, a somewhat average experience with some notable drawbacks.

The hotel had a microwave and refrigerator in the rooms, but they felt rough with cracked tile in the shower. Despite the clean rooms, the decor was depressing, and a makeover was needed. The staff member I encountered was rude and unfriendly. The location was fantastic, especially for 49ers games at Levi's stadium, with easy access to downtown San Jose by light rail. The dining experience was subpar with moldy oranges and cheap cereals for breakfast.

My stay at the hotel was pleasant overall. The rooms were pretty big and reasonably nice in size, which was a plus. However, the service encountered some issues with an argumentative staff member. The location was conveniently close to the airport and highways but lacked some desired features. The dining experience was basic with limited choices. The facilities were decent but nothing extraordinary.

The hotel offers comfortable and clean rooms in a location easy to navigate. However, the swimming pool was dirty, and there were issues with being charged for two rooms.